Privacy

Privacy Policy

Last updated: August 2026

1 Introduction

Explosion Investment ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2 Information We Collect

We may collect the following types of personal information:

  • Identity Information: Full name, date of birth, ID number, and nationality.
  • Contact Information: Email address, phone number, and physical address.
  • Financial Information: Bank account details, investment history, and transaction data.
  • Technical Information: IP address, browser type, device information, and usage data.
  • Communication Information: Correspondence with us, support requests, and feedback.

3 How We Use Your Information

We use your personal information for the following purposes:

  • To create and manage your investment account.
  • To process your transactions and investment activities.
  • To verify your identity and comply with regulatory requirements (KYC/AML).
  • To communicate with you about your account, investments, and platform updates.
  • To improve our platform and develop new services.
  • To detect and prevent fraud and security incidents.

4 Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist with platform operations (hosting, payment processing, analytics).
  • Legal Obligations: When required by law, regulation, or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  • With Your Consent: When you have given explicit permission.

5 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments.

Our Commitment: We continuously review and improve our security practices to safeguard your data.

6 Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Rectification: Correct inaccurate or incomplete information.
  • Erasure: Request deletion of your personal information (subject to legal obligations).
  • Restriction: Limit the processing of your personal information.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to the processing of your data for certain purposes.

7 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, we retain financial records for a minimum of 5 years as required by law.

8 Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. For more information, please refer to our Cookie Policy.

9 Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

privacy@explosioninvestment.co.za

Johannesburg, South Africa